ProCabello Product Exchange

Please choose one of the two available Exchange Options:

ProCabello Standard Exchange

Only requires you to register your product and send in your non-working product and your processing and handling fee of $24.95 in the form of a cashiers check or money order.

ProCabello Standard Exchange

ProCabello Standard Exchange

Return the item to an authorized Infinity Gold Service Center by returning the product along with a money order or cashier’s check for the amount of $24.95 for shipping, handling and processing. You also have the option of an Express service. We will repair or replace (at our discretion) any product that we determine, in our sole discretion, to have a manufacturer defect in material or workmanship (proof of purchase required). The warranty does not cover products against misuse, neglect of maintenance or physical damage. The process for making a warranty claim is set forth below. The customer will ship the defective product back to the company or distributor at his/her own cost. If the product is determined to contain a manufacturer defect, a replacement product (comparable manufacturer refurbished product) will be sent to the customer at no cost. If no manufacturer defect is found, the customer will have an option to pay S/H ($15) to have the product returned to them or may instruct the company to recycle the product on the customer’s behalf.

All shipments outside of continental United States will have taxes & duties added to shipping.

Click here to buy Standard Exchange option.

ProCabello Express Exchange

If you do not want to send us your nonworking product to us, you may choose this option by uploading an image of your nonworking product with the power cord cut at the base of the item, the product receipt and save on processing time.

ProCabello Express Exchange

ProCabello Express Exchange

If your product is not working, you may choose this option to get a new item sent to you in days.

  1. Simply upload an image of your nonworking product with the power cord cut at the base of the item,
  2. upload the product receipt image and then
  3. make your online payment of $34.95 and save on processing time.

We will take care of the rest in a fast fashion.

All shipments outside of continental United States will have taxes & duties added to shipping.

Click here to buy Express Exchange option.

Please read our page about ProCabello Warranty & Exchange Support for more information.