FAQs

How do I register my product?

To register your product and be eligible for a warranty replacement, click here.

How to use my warranty?

To user your warranty you must first register your product by clicking here and then follow the warranty option process here.

Can I get a refund?

In most cases no. All sales (including promotional/discounted sales) are final. However, If you have ordered a product online and wish to have it refunded you can by logging in and making a request or contacting us in the office and we shall take care of this for you.

Ordering

If you are having trouble ordering a product please call our Customer Service Dept. and we will assist you. 813-443-0508

Payment, Pricing & Promotions

All Sales are Final. You may request a cancellation from your Procabello Account prior to product ships. (Once order is shipped, the sale is final) You may also call our Corp. Office for any questions or concerns 813-443-0508

Viewing Orders

To view orders, use your Procabello Account for check order status/history.

Updating Account Information

Use your Procabello Account for updates or call our Customer Service directly for assistance at 813-443-0508